Guernsey Regulatory Information and Complaints Handling

The postal address of the Company’s registered office

SHUS Insurance PCC Limited Cell SHUS, Level 5, Mill Court, La Charroterie, St Peter Port, Guernsey, GY11EJ

The email address or telephone number for direct communication with the Company

Telephone: +44 (0)1481 714704

The postal address and either the email address or telephone number for lodging complaints against the Company

SHUS Insurance PCC Limited Cell SHUS, Level 5, Mill Court, La Charroterie, St Peter Port, Guernsey, GY11EJ
Telephone: +44 (0)1481 714704

The details for contacting the Channel Islands Financial Ombudsman

Channel Islands Financial Ombudsman
P O Box 114, Jersey, Channel Islands, JE4 9QG
Email: enquiries@ci-fo.org
Website: www.ci-fo.org
Jersey local phone: 01534 748610, Guernsey local phone: 01481 722218, International phone: +44 1534 748610

Confirmation where the Company and the producer share a common controller

SHUS Insurance PCC Limited Cell SHUS and Staple Hall Underwriting Services Limited share a common controller, SHUS Holdings Limited.